Terms and condition

Update: March 7, 2026
These Terms of Use (“Terms” or “Agreement”) constitute a legally binding agreement between you and Forum & Social Inc. and its subsidiaries, affiliates, representatives, officers and directors (collectively, “FORUM & SOCIAL,” “we,” “our,” or “us”) governing your use of our platform and related content or services, including but not limited to those available on the website www.forumandsocial.com (the “Website”) (collectively, the “Platform” and the “Services” or “Forum & Social Services”).
PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND FORUM & SOCIAL OR FORUM & SOCIAL’S SERVICE PROVIDERS CAN BE BROUGHT (SEE SECTION 11 BELOW). THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO:
 (1) WAIVE YOUR RIGHT TO A JURY TRIAL, AND
 (2) SUBMIT CLAIMS YOU HAVE AGAINST FORUM & SOCIAL TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING.
By clicking "Log in," "Submit," "Confirm," or "Register" on the Website, you acknowledge that you have read and agreed to this Agreement. If you do not accept this Agreement or any clause of it, please discontinue your use of the Website and the Services.

1.Scope of this Agreement

1.1 Forum & Social Inc. and/or its affiliates and subsidiaries may provide Services to you on behalf of FORUM & SOCIAL. You understand and agree that this Agreement constitutes a valid and binding contract between you and FORUM & SOCIAL governing your use of FORUM & SOCIAL’s Platform and Services.
1.2 Notwithstanding anything to the contrary, you are also subject to any respective service contract(s) separately executed between you and FORUM & SOCIAL and/or certain third-party service providers of FORUM & SOCIAL, who are intended third-party beneficiaries under the arbitration provision of this Agreement.
1.3 FORUM & SOCIAL reserves the right to change or modify this Agreement from time to time. For example, FORUM & SOCIAL may modify this Agreement in response to changes in applicable laws or Services. When FORUM & SOCIAL makes changes or modifications, notice will be posted on the Platform and may also be sent to the registered email address associated with your account. You are encouraged to review the Platform regularly to stay informed of any revisions. Your continued use of the Platform after any change or modification constitutes your acknowledgment that you have read, understood, and accepted the revised Agreement. If you do not agree with the changes or modifications, you must discontinue your use of the Platform.

2.User

2.1 In the event that you are a natural person, by registering a FORUM & SOCIAL account on our Platform, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you must not register or use the Platform. Otherwise, you and your legal guardian shall be responsible for any consequences arising from such use.
2.2 In the event that you are a legal entity, by registering a FORUM & SOCIAL account, you represent and warrant that you have been duly organized and validly existing under applicable laws and regulations, and that you possess all necessary licenses, permits, and/or qualifications required to conduct your business. You further confirm that entering into this Agreement does not violate any applicable laws or regulations. If you do not meet these requirements, you must discontinue registration and use of the Platform, and you shall be liable for any consequences arising therefrom.

3.Account and Password

3.1 To access our Services, you must register an account through our Platform. You agree to provide complete, accurate, and up-to-date information (including but not limited to your name/company name/business license, email address, phone number, and any other information or documentation required during registration) to FORUM & SOCIAL and to maintain the accuracy of such information. You shall be solely responsible for any loss or consequence arising from false, inaccurate, or incomplete information provided by you.
3.2 If you create a username for your account, you must ensure that it does not violate any applicable laws or regulations. FORUM & SOCIAL reserves the right to suspend or cancel your account if your username is found to be unlawful or inappropriate. If, after registration, it is discovered that you have provided false or inaccurate information, FORUM & SOCIAL shall have the right to require corrections, suspend your account, or terminate your account at its discretion.
3.3 Generally, FORUM & SOCIAL permits each user to maintain only one account. If there is evidence, or if FORUM & SOCIAL reasonably believes, that a user has improperly registered or used multiple accounts, FORUM & SOCIAL reserves the right to cancel such accounts, refuse to provide Services, and terminate this Agreement. If such actions result in losses to FORUM & SOCIAL or its related parties, the user shall be held liable for such losses.

4.Account management

4.1 If you have registered a FORUM & SOCIAL account, you may log in using your FORUM & SOCIAL account username and password. Your account is for your personal use only. If you authorize any third party to use your account, you shall be fully responsible for all actions taken by such authorized person. If FORUM & SOCIAL determines that the use of your account may compromise account security or information security, FORUM & SOCIAL reserves the right to refuse to provide the relevant Services or to terminate this Agreement.
4.2 You understand and agree that FORUM & SOCIAL will never request your password. You are strongly advised to keep your account credentials confidential. You shall be solely responsible for any losses or consequences resulting from disclosure of your account information to any third party. You are responsible for all activities conducted under your account (including but not limited to entering into agreements, submitting information, and using Services).
4.3 If your account information is lost or forgotten due to your own actions or omissions, you must provide the necessary information for verification purposes. Such information must be lawful, true, accurate, and valid. If you fail to provide sufficient verification, we may be unable to reset your password. You acknowledge that processing such requests may take time, and FORUM & SOCIAL shall not be liable for any consequences arising from unauthorized use of your account during that period.
4.4 FORUM & SOCIAL reserves the right to terminate your account, resulting in your inability to access the Platform and corresponding Services, under the following circumstances:
(1) You have materially breached your obligations under any relevant service contract entered into with FORUM & SOCIAL or any third-party service provider;
(2) You fail to complete real-name authentication and/or qualification verification in accordance with Section 4.5.
4.5 You understand and agree that you must complete any required real-name authentication and/or qualification verification procedures. Failure to do so may result in restricted access to the Platform or inability to use the Services.
4.6 To facilitate the proper provision of our Services, you hereby authorize FORUM & SOCIAL to collect and process your personal information in accordance with applicable laws and our Privacy Policy. The personal information we collect or receive may include, but is not limited to:
You agree that we have the right to provide the aforementioned information to an electronic signature service provider. Such electronic signature service provider, or its cooperating digital certification authority as a third party, may process the relevant information and issue a digital certificate for you to execute legally binding documents in connection with transactions conducted on our Platform.
4.7 You may transfer or assign your account only with the prior written consent of FORUM & SOCIAL. In such cases, we reserve the right to require you, the assignee, and the transferee to provide valid and qualified documentation. Upon approved transfer, all rights and obligations associated with your account and under this Agreement shall be transferred accordingly. Any unauthorized transfer or assignment of your account is prohibited, and FORUM & SOCIAL reserves the right to hold you liable for breach of this Agreement, including any resulting damages or liabilities.
4.8 You may request cancellation of your account by contacting us. Please note that your account may be directly linked to your ability to access and use our Services, and account cancellation is irreversible. To ensure the security of your account and related Services, once you submit a cancellation request, we will review your account status and verify your identity. If the following conditions are met, we will proceed with the cancellation:
(1) You submit a cancellation request and complete the process in accordance with our prescribed procedures;
(2) You remain responsible for any use of the Platform and Services prior to cancellation, and we may retain certain information in accordance with applicable laws and our policies;
(3) Your cancellation does not affect the validity or performance of any agreements previously entered into with us;
(4) Upon successful cancellation, your account information, profile details, transaction records, and associated rights and interests cannot be restored or retrieved.

5.Services

5.1 Forum & Social provides you with online Platforms that allow you to receive information regarding transportation requests and services pursuant to your separate service agreement(s) with Forum & Social and/or other third-party service providers of Forum & Social. After registration, you may not necessarily enjoy all the services shown on the Platforms, and the information on the Platforms does not make a commitment to the service. The specific services provided to you are subject to the service agreement(s) signed by you and Forum & Social or the relevant third-party service providers of Forum & Social.
5.2 The services and the information on the Platforms are provided on an "as is” basis. Forum & Social, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory, or otherwise. Forum & Social makes no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on the Platforms.
5.3 Forum & Social shall not be liable for any damage caused to you due to network equipment maintenance, power failure, strike, riot, fire, flood, storm, explosion, war, government action, order of judicial administration authority or failure of servers, computers or communications. Forum & Social shall not be liable for any damage caused by any third party.
5.4 The Platforms may obtain some content that does not belong to Forum & Social, and the publisher bears full responsibility for this content. Forum & Social may review the content to determine whether it is illegal or violates Forum & Social’s policies; if there is reason to believe that the content violates Forum & Social’s policies or is illegal, Forum & Social can delete it or refuse to show this content. However, it does not mean that Forum & Social will necessarily or have the obligation to review relevant content.

1.Scope of this Agreement

1.1 Forum & Social Inc. and/or its affiliates and subsidiaries may provide Services to you on behalf of FORUM & SOCIAL. You understand and agree that this Agreement constitutes a valid and binding contract between you and FORUM & SOCIAL governing your use of FORUM & SOCIAL’s Platform and Services.
1.2 Notwithstanding anything to the contrary, you are also subject to any respective service contract(s) separately executed between you and FORUM & SOCIAL and/or certain third-party service providers of FORUM & SOCIAL, who are intended third-party beneficiaries under the arbitration provision of this Agreement.
1.3 FORUM & SOCIAL reserves the right to change or modify this Agreement from time to time. For example, FORUM & SOCIAL may modify this Agreement in response to changes in applicable laws or Services. When FORUM & SOCIAL makes changes or modifications, notice will be posted on the Platform and may also be sent to the registered email address associated with your account. You are encouraged to review the Platform regularly to stay informed of any revisions. Your continued use of the Platform after any change or modification constitutes your acknowledgment that you have read, understood, and accepted the revised Agreement. If you do not agree with the changes or modifications, you must discontinue your use of the Platform.

6.Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Forum & Social or its third-party service providers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Services, third-party software and/or third-party hardware used with the Services, or otherwise in connection with any provision of this Terms), even if Forum & Social or its third-party service providers have been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

7.Disclaimer

7.1 You understand and agree that Forum & Social may change, interrupt or terminate the functions of the Platforms without prior notice. Forum & Social does not guarantee that the functions will not be interrupted, nor guarantee the timeliness, safety, and accuracy of functions.
7.2 You understand and agree that Forum & Social shall not bear any responsibility for the interruption of the Platforms and its functions due to the following circumstances:
(1) Forum & Social reserves the right to suspend any part of the platforms for maintenance, upgrade, or other purposes without prior notice.
(2) Force majeure such as typhoon, earthquake, flood, lightning, or terrorist attack.
(3) Your computer hardware and software malfunction.
(4) Due to virus, Trojan horse, malicious program attack, network congestion, system instability, system or equipment failure, communication failure, power failure, banking reasons, third-party defect or government behavior and other reasons.
(5) Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
7.3 Notwithstanding anything contrary, Forum & Social will take reasonable actions to restore the Platforms in a timely manner.

8.Intellectual property

Unless Forum & Social declares in writing, all rights to all products, technologies, software, programs, data, text, images, pictures, audios, videos, charts, colors, layouts, electronic documents and any information, content, and materials shown to you on the Platforms, including but not limited to Copyright (software copyright), trademark rights, patent rights, trade secrets and all other related rights are owned by Forum & Social. Without the express written authorization of Forum & Social, you and anyone may not use it without authorization, including but not limited to copying, disseminating, displaying, mirroring, and downloading any content on the Platforms. Accessing or using the Platforms does not give you any rights to any information, content, or data on the Platforms.

9.Links to Other Websites

Our Platforms may contain links to third-party websites or services that are not owned or controlled by Forum & Social. Forum & Social has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You further acknowledge and agree that Forum & Social shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10.Termination

0.1 You have the right to terminate this Agreement in any of the following ways:
(1) Stop using the Platforms in accordance with this Agreement.
(2) When Forum & Social changes and/or modifies this Agreement, you expressly state that you do not accept the changes and/or modifications and stop using the Platforms and Services.
(3) You clearly express to Forum & Social that you will not continue to use the Platforms, and you meet the termination conditions of Forum & Social.
10.2 In the following circumstances, Forum & Social has the right to notify you to terminate this Agreement:
(1) You violate the provisions of relevant laws and regulations or violate this Agreement or other relevant agreements signed by you and Forum & Social.
(2) You have engaged in illegal or fraudulent activities, including but not limited to the misappropriation of others' accounts, conducting false transactions, suspected involvement or involvement in smuggling, employing improper means for profit, or engaging in actions that jeopardize the security of others' transactions or account safety.
(3) Misuse of the Services provided by Forum & Social.
(4) According to the relevant provisions of this Agreement, your account has been canceled by Forum & Social.
(5) Other circumstances that Forum & Social has reason to terminate this Agreement.
10.3 The termination of this Agreement does not affect the validity of any other service agreements that have been signed between you and Forum & Social or the relevant third-party service providers.

11.Arbitration Agreement

By agreeing to these Terms, you agree that you are required to resolve any dispute, controversy, or claim that you may have against Forum & Social and/or certain service provider(s) of Forum & Social (who you have entered into a separate service agreement with) (“Forum & Social’s Service Providers”) on an individual basis in binding arbitration as set forth under this Arbitration Agreement, including but not limited to any alleged violation of any federal, state, or local statute, regulation, common law, or public policy by either party, whether sounding in contract, tort, or statute (each a “Claim” and collectively, “Claims”). You agree that any Claim you may have against Forum & Social and/or Forum & Social’s Service Providers shall be submitted to and decided by binding arbitration administered by ADR Services, Inc. (“ADR”) in accordance with ADR’s Arbitration Rules (the “ADR Rules”) in effect at the time that the Claim is brought. In the event that ADR is not available or will not administer the arbitration, the arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its applicable rules that are in effect at the time the arbitration is initiated (the “AAA Rules”). The arbitration hearing shall take place in the county of your billing address or by videoconference. Any arbitral award determination shall be final and binding upon the Parties. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction.
To the fullest extent permitted by federal and/or applicable state law, ALL DISPUTES AND CLAIMS BETWEEN YOU AND Forum & Social OR Forum & Social’S SERVICE SHALL BE EXCLUSIVELY RESOLVED BY BINDING ARBITRATION. These Claims include, but are not limited to, any dispute, claim or controversy, whether based on past, present, or future events, arising out of or relating to: this Agreement and prior versions thereof (including the breach, termination, enforcement, interpretation or validity thereof), our Platforms, our Services, any other services made available through our Platforms or a third-party provider, your relationship with Forum & Social, the threatened or actual suspension, deactivation or termination of your user account or this Agreement, criminal background checks and driving history checks performed by or on Forum & Social’s behalf, payments made by you or any payments made or allegedly owed to you by Forum & Social or Forum & Social’s Service Providers, any city, county, state or federal wage-hour law, trade secrets, unfair competition, compensation, breaks and rest periods, expense reimbursement, wrongful termination, discrimination, harassment, retaliation, fraud, defamation, emotional distress, breach of any express or implied contract or covenant, claims arising under federal or state consumer protection laws; claims arising under antitrust laws, claims arising under the Telephone Consumer Protection Act and Fair Credit Reporting Act; and claims arising under the Uniform Trade Secrets Act, Civil Rights Act of 1964, Americans With Disabilities Act, Age Discrimination in Employment Act, Older Workers Benefit Protection Act, Family Medical Leave Act, Fair Labor Standards Act, Employee Retirement Income Security Act of 1974 (except for individual claims for employee benefits under any benefit plan sponsored by Forum & Social and covered by the Employee Retirement Income Security Act of 1974 or funded by insurance), and state statutes, if any, addressing the same or similar subject matters, and all other federal and state statutory and common law claims. All disputes concerning the arbitrability of a Claim (including disputes about the scope, applicability, enforceability, revocability or validity of the Arbitration Agreement) shall be decided by the arbitrator, except as expressly provided herein.
For any avoidance of doubt, this Arbitration Agreement applies to all Claims between you and Forum & Social including Forum & Social’s successors and assigns, employees, agents or shareholders to the fullest extent as permitted by any federal or applicable state law. This Arbitration Agreement also applies to all Claims between you and Forum & Social’s Service Providers to the fullest extent as permitted by any federal or applicable state law; and such third-party service providers shall be considered intended third-party beneficiaries of this Arbitration Agreement.
BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU UNDERSTAND THAT: (1) ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. AND (2) YOU AND Forum & Social ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT. This Arbitration Agreement is intended to require arbitration of every Claim or dispute that can lawfully be arbitrated under federal and/or applicable state law.
For any avoidance of doubt, this Arbitration Agreement applies to all Claims between you and Forum & Social including Forum & Social’s successors and assigns, employees, agents or shareholders to the fullest extent as permitted by any federal or applicable state law. This Arbitration Agreement also applies to all Claims between you and Forum & Social’s Service Providers to the fullest extent as permitted by any federal or applicable state law; and such third-party service providers shall be considered intended third-party beneficiaries of this Arbitration Agreement.
BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU UNDERSTAND THAT: (1) ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. AND (2) YOU AND Forum & Social ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT. This Arbitration Agreement is intended to require arbitration of every Claim or dispute that can lawfully be arbitrated under federal and/or applicable state law.
Class/Collective Action and Arbitration Waiver. Except for any Claims that cannot be waived under applicable law and are therefore excluded from this Arbitration Agreement, you agree to waive the right to assert, participate in, or receive money or any other relief from any class or collective claims against Forum & Social and Forum & Social’s Service Providers in court, arbitration, or any other proceeding. You agree that you shall only submit your own individual claims against the other parties and will not seek to represent the interests of any other person. Notwithstanding anything to the contrary in the applicable arbitration rules pursuant to this Arbitration Agreement, the arbitrator shall have no jurisdiction or authority to compel any class or collective claim, or to consolidate different arbitration proceedings with or join any other party to an arbitration between the Parties.
Notwithstanding anything to the contrary in the applicable arbitration rules, the arbitrator shall have exclusive authority to resolve any dispute relating to the enforceability or formation of this Agreement including the enforceability of this Arbitration Agreement and the Class/Collective Action and Arbitration Waiver under this Arbitration Agreement, and the arbitrability of any dispute between the Parties, to the fullest extent allowable under applicable law.
Notwithstanding any choice of law including the applicability of the Federal Arbitration Act, the Parties agree and EXPRESSLY AFFIRM that the Arbitration Agreement including the Class/Collective Action and Arbitration Waiver and Representative PAGA Waiver under this provision shall be specifically governed by the INTERNAL LAWS OF THE STATE OF NEW YORK. It is the EXPRESS INTENT of both Parties to be bound by the INTERNAL LAWS OF THE STATE OF NEW YORK for all purposes, including but not limited to, interpretation, implementation, enforcement, and administration of this Arbitration Agreement including the Class/Collective Action and Arbitration Waiver and Representative PAGA Waiver under this provision.
In the event any portion of the Arbitration Agreement including the Class/Collective Action and Arbitration Waiver and Representative PAGA Waiver is deemed invalid or unenforceable, then the remaining portions of the Arbitration Agreement, including any valid portion of the Class/Collective Action and Arbitration Waiver and Representative PAGA Waiver, shall be severed and shall be enforced in arbitration to the greatest extent allowable under Federal Arbitration Act and/or applicable state law.

12.Notice

12.1 Forum & Social will notify you by a website message or according to the contact information that you provide (including your email address, contact number, contact address, etc.). Such notices may have a significant impact on your rights and obligations, so please pay attention to them in time. If your contact information changes, you are obliged to update it in time. Electronic notifications, including sending text messages, sending emails, and sending website messages to you, shall be deemed to have been served upon successful delivery; a written notice shall be deemed to be delivered on the fifth natural day after it is mailed to the address provided by you.
12.2 For any disputes arising out of this Agreement, you agree that judicial institutions (including but not limited to courts and arbitration institutions) could send legal documents to you through the telephone number, email, and other information you provided. The date on which the judiciary post legal documents to the above contact information shall be deemed to be the date of service.
12.3 You should ensure that the contact information provided is accurate, effective, and updated in real time. If the contact information provided is inaccurate or the changed contact information is not notified in time, and the notification cannot be delivered or is not delivered in time, you shall bear the legal consequences that may arise.

Contact Us

If you have any questions about these Terms of Use, you can contact us via email: support@forumandsocial.com.
FOR USER TO CLICK: I hereby acknowledge that I have fully read and agree with all provisions of the above Terms of Use, including the Arbitration Agreement contained therein.